1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow us to improve your browsing experience, analyze how our website is used, and keep certain features functioning properly. Similar technologies — such as pixels, tags, and local storage — work in comparable ways and are covered by this policy.

2 Types of Cookies We Use

a. Strictly Necessary Cookies

Required for core site functions and security. These cannot be disabled without affecting how the site works.

b. Performance & Analytics Cookies

Used to understand how visitors find and use the website, so we can improve it. These include:

• Traffic, page, and behavior analytics
• Error and performance monitoring
• Our own first-party visitor analytics (see Section 3)

c. Functionality Cookies

Enable enhanced features, such as remembering your preferences and choices.

d. Advertising & Retargeting Cookies

Used by third-party platforms to help deliver relevant ads. You may opt out using the methods in Section 4.

3 Tracking Used by Us & Third Parties

First-party analytics. Our site uses our own first-party analytics, provided through theZwall Connect, to understand how visitors use our website. This records information such as the pages you visit, the site that referred you, your device and screen size, and an approximate location derived from your IP address. It uses a first-party identifier stored in your browser and does not collect the content of your communications.

Third-party services. We may allow trusted third parties to place cookies or similar technologies, which may include:

• Google Analytics
• Google Ads & Retargeting
• Meta / Facebook Pixel (if active)
• Scheduling tools such as Calendly (inside embedded booking)

These third parties may collect information such as your IP address, browser type, device identifiers, and interaction data to help us analyze website usage and improve performance. Their use of your information is governed by their own privacy policies.

4 How to Manage or Disable Cookies

You have several ways to control cookies:

• Adjust your browser settings to block or delete cookies
• Opt out of Google Analytics with the Google Analytics Opt-out Add-on
• Use the Network Advertising Initiative opt-out
• Use a browser that supports Global Privacy Control (GPC)

Please note that disabling cookies may affect the functionality of certain features on our website.

5 Cookies in Our Mobile Applications

Our iOS and Android apps do not place traditional browser cookies. However, certain embedded web views — such as scheduling tools (Calendly) — may use cookies or similar technologies to operate correctly. For full app-related privacy details, please review our Mobile App Privacy Policy.

6 Changes to This Cookie Policy

We may update this Cookie Policy at any time. Updates will be posted on this page with a revised “Last Updated” date above. We encourage you to review this policy periodically.